Professional Skills for Personal Assistants

Secretaries and executive assistants play a pivotal role in ensuring the smooth functioning of government ministries and high-level offices. This course provides participants with advanced administrative and interpersonal skills to support senior officials effectively, while ensuring compliance with institutional regulations and international protocols. Through interactive case studies, role plays, and practical exercises, participants strengthen their ability to manage complex scheduling, coordinate multi-stakeholder meetings, and serve as a key communication bridge between leadership and staff.

• Strengthen advanced administrative skills for high-level office support
• Develop professional communication with diverse and senior stakeholders
• Apply best practices in confidentiality, discretion, and professional conduct
• Master agenda setting, minute writing, and formal correspondence
• Build capacity to manage complex scheduling and coordination demands

• Advanced administrative skills for executive office environments
• Professional correspondence, minute writing, and agenda management
• Communication strategies for diverse and senior stakeholders
• Confidentiality, discretion, and ethical professional conduct
• Complex scheduling, meeting coordination, and logistical planning

• Secretaries supporting senior government or corporate officials
• Executive assistants in ministries or high-level institutional offices
• Personal assistants seeking to advance professional competencies
• Administrative professionals managing complex executive schedules
• Office administrators working in multicultural or international environments