Certificate in Customer Experience Excellence – Hospitality
Tourism & Hospitality
Course Details
Riyadh, KSA
8th Sep 2024 – 12th Sep 2024
Medium to High Level
English
Price: $ 4,090.00
Training Advisor
Gentiana Rexhepi
Tel: +966 (11) 500 1170 ext. 108
Email: [email protected]
Customer Experience and Tourism Consultant
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Description
The Certificate in Customer Experience Excellence – Hospitality course is designed for professionals in the hospitality industry who want to enhance their skills in delivering exceptional customer experiences. This course covers the key elements of customer service, guest satisfaction, and strategies for creating memorable experiences in the hospitality sector.
Learning Outcomes
- Understand the principles of customer experience excellence in hospitality
- Learn techniques for enhancing guest satisfaction and loyalty
- Develop skills in effective communication and service delivery
- Gain insights into managing customer feedback and resolving issues
- Enhance your ability to create memorable and positive guest experiences
Who Should Attend?
- Hotel Managers
- Front Desk Staff
- Customer Service Professionals
- Event Coordinators
- Anyone involved in hospitality and guest services
