Certificate in Conflict Resolution (CCR)
Behavioral Skills
Course Details
Live Virtual
9th Jul 2025 – 10th Jul 2025
Medium to High Level
English
Price: $ 1,590.00
Training Advisor
Vanesa Memeti
Tel: +966 (11) 500 1170 ext. 106
Email: [email protected]
Certified Compliance and Risk Professional
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Description
The Certificate in Conflict Resolution (CCR) program is designed to equip participants with the skills to manage and resolve conflicts effectively in both professional and personal environments. This two-day virtual course focuses on understanding conflict dynamics, developing communication strategies, and implementing practical techniques to address disputes constructively.
Learning Outcomes
Participants will:
- Understand the causes and dynamics of conflict in various settings.
- Learn techniques to identify and address underlying issues in disputes.
- Develop skills to manage emotions and maintain professionalism during conflicts.
- Gain strategies for effective communication and negotiation to resolve conflicts.
- Explore methods to foster collaboration and prevent future conflicts.
Who Should Attend?
This program is ideal for:
- Managers and team leaders responsible for conflict resolution in their teams.
- HR professionals handling employee relations and workplace disputes.
- Customer service representatives managing challenging interactions.
- Individuals seeking to improve their conflict resolution and interpersonal skills.
